Thursday, August 28, 2014

Shame! Norton/Symanec

Shame on you Norton/Symanec!

No one authorized you to charge my credit card $79.99 for a subscription on my computer.  I only used last years subscription until the end of December.  Yes, I got rid of my old computer. Over eight months ago!

How is it the responsibility is shifted from your company to me?  Your customer service/tech support person said I was sent two e-mails regarding this charge.  Apparently, you think that you can access MY credit card by sending out e-mails.  I do not need to deny or respond to any e-mail.  I did not request this service. And, I spent way too long on the phone correcting this.

And yes, my dear readers, I did call my credit card company.  I am told this charge will be reversed by the Norton/Symanec people.  But I will not be using this product.  Nope.  Not ever.

Hugs ~

B


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