This has been a long time coming. After my flight this past weekend from Knoxville to D.C. and back, I can attest to this!
..."Hometown Tempe-based US Airways
ranked fourth, with 12 percent of survey respondents calling its
employees rude. US Airways’ potential merger target, Dallas-based American Airlines, topped the list, with 25 percent of respondents saying that airline has the rudest personnel."
Read on:
http://www.bizjournals.com/phoenix/news/2013/01/02/us-airways-ranks-in-survey-of-rudest.html
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