Shame on you Ethan Allen! I spent a bundle buying furniture at this store. There is something wrong with the fabric on the sectional. The fabric on the chair I bought had to be removed because it was not colorfast. That took two weeks. It also arrived with a broken leg.
Almost immediately, I noticed the sectional sofa picked up colors. Jeans, black slacks, just about anything comes off on it. It is a textured fabric and the designer should have informed me about that. I told her and customer service about a half dozen times. Not one person called back. That was within the one year guarantee (cough) on fabrics.
An Ethan Allen espouser a.k. as CUSTOMER SERVICE just left a message on my phone. He stated the fabric was outside of the one year mark and therefore, WOULD NOT BE COVERED!
Do these people not listen to what their customers tell them? I won't be buying another thing from them. Ever! A quick glance at their ratings just told the same story.
Shame on you Ethan Allen. Your collective mothers would be embarassed!
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